Balcony Point
Frequently Asked Questions
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- Empire Suite 37’x56’ indoor space
- Accommodates up to 110 seated and up to 165 standing
- 60” round seating tables, 96” rectangular food and accessory tables
- Cross-back vineyard chairs (linen chair pads not included)
- On-suite kitchen
- Highchairs
- Decorative chalkboard sign (chalk not included)
- Ample parking
- Secure Wi-Fi
- Accessible 1st floor restrooms
- Balcony and patio access
- Balcony bistro tables and chairs (seasonal and weather permitting)
- Cathedral ceilings with skylights
- Oversized windows that offer ample natural light
- Heat and air conditioning
- Gas fireplace
- Elevator access
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We do not provide linens or tablecloths of any kind. Cloth linens can be rented from your caterer or a party rental company, while disposable options can be purchased at retail stores that sell party supplies.
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Round tables are 60 inches and rectangle tables are 96 inches.
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Our large Empire suite holds up to 165 guests standing or 110 when seated on chairs at tables.
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100 guests
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Yes, we offer an optional audio-visual equipment package that can be added to your indoor Empire Suite rental. This package allows your group to stream music, pictures and videos. For more details on what’s included, please contact the sales manager at info@balconypoint.org
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We recommend at soon as possible. Available dates book quickly and are on a first come, first served basis. Most reservations book 1-2 years in advance.
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To book your special occasion reservation in the Empire Suite: A $200 non-refundable deposit is required.
To book your special occasion reservation in the Orchard Pavilion: A $100 non-refundable deposit is required.
To book your wedding reservation: A $500 non-refundable deposit is required.
To book your corporate event reservation: A $200 non-refundable deposit is required.
This deposit will be applied to your total balance. The final balance is due seven business days before your event. Please be aware that deposit amounts are subject to change at any time without prior notice.
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You can reserve your date by calling the Balcony Point Sales Manager at (585) 643-1528. We accept all major credit cards and checks. Sorry, cash payments are not accepted. Your reservation confirmation will be emailed to you.
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Yes, we host events year-round! Whether you’re looking for something in the spring, summer, fall, or winter, we’ve got you covered.
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Yes, our indoor suites have both heating and air-conditioning! This ensures a comfortable environment for our events, no matter the season.
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No, however, we are happy to recommend one of our preferred partners to cater your event. A list of preferred vendors can be located here.
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Yes, we offer 150 onsite parking spaces, including accessible parking conveniently located near the building.
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Yes, our building is fully accessible.
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Please refrain from bringing pets. Only guide, hearing, and service dogs are permitted at this time.
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The open-air pavilion can be reserved between the hours of 8 a.m. and 9 p.m.
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There is no smoking or vaping inside any facility, balcony, or patio at the farm. We are a smoke/vape-free campus. A cleaning fee will be assessed if there is evidence of smoking or vaping.
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- Sink
- Refrigerator
- Countertop
- Microwave
- Tables and chairs
- Smart TV
- Secure Wi-Fi
- Restroom and patio access
- Heating and air conditioning
- Accommodates up to 20 guests
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Yes, absolutely! Onsite caterers must provide the following documents:
Monroe County Health Department Permit
- Insurance:
- General Liability with a 2 million total aggregate
- Workers comp insurance (only if required by the State of New York and if staff will be working on site).
- We ask that vendors add our organization as “additionally insured” using the following verbiage: Heritage Christian Services, Inc. Its Trustees, Officers, Employees and Agents 275 Kenneth Dr. Suite 100 Rochester, NY 14623
- Documents should be emailed to the sales manager at laura.rivera@springdalefarm.org
- Insurance:
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- 12 – 8’ picnic tables
- Electricity hook up
- Fixed lights inside the pavilion
- Adjacent playground
- Accessible parking
- Handicap-accessible restroom with running water located approximately 50 yards away.
- Orchard Pavilion, accommodates up to 100 guests.
- The Orchard Pavilion is an open-air covered space with a carry-in and carry-out policy. Refuse may be disposed of in the dumpster near the Balcony Point building.
- The Orchard Pavilion is available seasonally from April through August and is weather-dependent.
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- Projector
- Wireless microphone
- Secure Wi-Fi
- Windows desktop computer
- Microsoft office suite
- Wireless mouse/keyboard
- Presentation laser clickers
- Portable charging stations
- HDMI and Smart device adaptors
- Portable webcam
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All AV equipment is strictly for indoor use only. Damage fees will be assessed should equipment be taken outside.
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The kitchen inside Balcony Point is not included with pavilion rentals; it is only available with the rental of our large, indoor Empire Suite.
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All furniture and equipment are strictly for indoor use only. Equipment damage fees will be assessed should indoor furniture be taken outside.
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Yes, of course you can! What’s a party without them? Just remember to take down all balloons once your event is over. For balloon walls and arches, please pop them to reduce their size before disposing of them in the dumpster.
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Acceptable options include:
- Scotch tape
- painters’ tape
- sticky putty
- command strips
Please do not use nails, upholstery tacks, harsh tapes, adhesives, hot glue, glue dots, or invasive items to secure decorations to walls, windows, doors, fixtures, or moldings. Avoid using hammers or tools to affix decorations, and do not tie items like balloons or streamers to light fixtures. Additionally, no glitter, confetti, food coloring, paints, or markers are allowed. Ensure you allocate time within your rental hours for both setup and cleanup. Damage, cleanup, and additional rental fees may apply. These restrictions also apply to the Apple Blossom Gazebo, Orchard Pavilion, park swings, fences, and fixtures. Please do not staple, tape, or adhere anything to the Apple Blossom Gazebo, as it damages the finish.
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Please make checks payable to the operator: Heritage Christian Services, and reference “Balcony Point at Springdale Farm” on the memo line.
Mail to: Heritage Christian Services, LLC
Attention Balcony Point Sales Manager
275 Kenneth Dr. Ste 100
Rochester, NY 14623 -
Additional insurance can be purchased through Wed Lock Insurance or Markel Insurance.
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Yes, all cleaning supplies are clearly labeled and stored in our kitchen to maintain the cleanliness of our facility. These supplies are for communal use, so please ensure they are returned to the kitchen after use for the next group. If any supplies run out during your event, kindly notify the staff.
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This is a carry-in and carry-out facility. The venue must be returned to its original condition. Including but not limited to the following:
- Clean up all food, debris from activities, and decorations.
- Sweep, mop and vacuum floors.
- Return tables and chairs to their original locations.
- Restore the kitchen to its original state.
- Dispose of all garbage in the dumpster located just outside the kitchen service door.
- Replace bin liners, which are labeled and located on the storage shelves.
Cleaning supplies are clearly labeled and stored in our kitchen for communal use. Please return them after use for the next group. If any supplies run out during your event, notify the staff. Cleaning fees will be assessed if the space is not returned to its original condition. Contact the Balcony Point sales manager for more details information regarding cleaning policies.
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- 6-burner Stovetop
- Convection Oven
- Griddle
- Grill
- Refrigerator
- Freezer
- Ice Maker
- Roller cart
- Mop cleaning station
- 3-bay sink
- Handwash sink station
- Potable drinking water sink
- Stainless steel prep counter
- Heat/Air conditioning
- Monroe County Health Dept. Certified
- Exterior ramp with food service entryway
- Two interior food service entryways
- Cleaning supplies (disinfectants, gloves, sponges, washcloths, paper towels, trash bags, etc.)
Cleaning and damage fees will be imposed if the kitchen is not restored to its original state or if there is any evidence of damage to kitchen equipment.
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The customer(s) who have rented the venue are responsible for setting up and taking down the tables and chairs, cleaning the venue, and restoring it to its original condition. All tables, chairs, and equipment must stay indoors.
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Your event time starts when the first guest or vendor arrives and ends when the last guest or vendor leaves. You can select any eight consecutive hours between 11 a.m. and 11 p.m. For vendors unfamiliar with Balcony Point, we recommend scheduling a tour of the venue before your event. Arrival and departure times must be confirmed with Balcony Point at least four weeks in advance, and you will need to communicate these times to your vendors if necessary.
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Yes, but strict compliance with all local, state, and federal alcohol laws is mandatory. Alcohol must be provided by an insured bar service with an approved NYS Liquor Authority alcohol permit. You are not permitted to choose your own bartender. Contact Balcony Point for approved mobile bar vendors.
Alcohol permit applications must be submitted at least 15 business days in advance. We strongly recommend securing bar services and applying for the permit 4-6 weeks or more before your event to ensure timely approval by the NYS Liquor Authority. Heritage Christian Services, Inc. does not apply for these permits and is not responsible for denied permits. Alcohol cannot be served without an approved permit. ABSOLUTELY NO EXCEPTIONS. Failure to comply may result in event shutdown and not being able to book future reservations. Heritage Christian Services will not be responsible for any legal consequence you may incur.
If you cancel your event, all payments except the deposit will be refunded. Additionally, vendors must add Heritage Christian Services as additionally insured for your event.
Insurance requirements are as follows:
• General Liability with a 2 million total aggregate.
• Workers comp insurance (only if required by the State of New York and if staff will be working on site).
• We ask that vendors add our organization as “additionally insured” using the following verbiage: Heritage Christian Services, Inc. Its Trustees, Officers, Employees and Agents 275 Kenneth Dr. Suite 100 Rochester, NY 14623
• Documents should be emailed to the sales manager at laura.rivera@springdalefarm.org -
We strongly recommend that the bartending service apply for the permit. However, if you decide to apply on your own, please visit the New York State Liquor Authority website to start the application process. Make sure to follow all the steps and consult with the NYS Liquor Authority if you have any questions.