Balcony Point
Frequently Asked Questions
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We offer our large Empire suite and your selection of three mini-suites, named: Cameo, Cortland and Jonamac.
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Our large Empire suite holds up to 165 guests standing or 110 when seated on chairs at tables.
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The mini-suites, named: Cameo, Cortland and Jonamac, each hold up to 20 people.
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Our staff will set up tables and chairs and also take them all down. You get to do the fun stuff like set up decorations and arrange the food.
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Rent any large or mini-suite between 8 a.m. and 11 p.m., with a four-hour minimum.
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- Your choice of our new round or rectangular tables
- Your choice of our standard chair or our new cross back country chair
- We set up and take down tables and chairs
- Kitchen access to the: sink, stove, oven, microwave, refrigerator, freezer and ice maker
- Wrap around balcony overlooking pond
- Heat and air conditioning
- Gas fireplace
- Elevator access
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- Tables and chairs
- We set up and take down tables and chairs
- Sink
- Counter top
- Refrigerator
- Heat and air conditioning
- Smart flat screen television
- Windows 10 PC
- Patio access looking over the courtyard and pond
- Indoor restrooms
- Elevator access
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- Tables and chairs
- We set up and take down tables and chairs
- Heat and air conditioning
- Patio access looking over the courtyard and pond
- Indoor restrooms
- Elevator access
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- Tables and chairs
- We set up and take down tables and chairs
- A variety of fun farm themed toys and activities
- Heat and air conditioning
- Patio access looking over the courtyard and pond
- Indoor restrooms
- Elevator access
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The open-air pavilion can be reserved between the hours of 10 a.m. and 9 p.m.
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- Nearby accessible parking
- Electricity hook up
- Fixed lights inside pavilion
- 20 eight-foot picnic tables
- Adjacent playground
- Drinking fountain close by
- Seasonal access to a composting restroom that has running water, is handicap accessible and is closer at 50 yards away as compared to the distance to the other restrooms
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This is a carry in, carry out facility.
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- Projector
- Microphones (handheld and wireless)
- Secure Wi-Fi
- Desktop PC (Windows 10)
- Wireless mouse/keyboard
- Portable charging stations
- HDMI adaptors
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- Sink
- Stove
- Oven
- Microwave
- Refrigerator
- Freezer
- Ice Maker – regularly serviced with ice made daily
- Roller carts
- Mop cleaning station
- Stainless steel counter prep space
- Department of Health Certified
- Exterior ramp with service entry
- Multiple interior service entries
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At this time, kitchen use only comes with the rental of our large, indoor Empire Suite.
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All AV equipment is for indoor use only.
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All furniture equipment is for indoor use only.
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We do not provide linens at this time. Cloth linens can be rented from your caterer or party rental company, starting at approximately $10 per linen. Disposables can be purchased at retail stores that sell party supplies.
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Round tables are 60 inches and rectangle tables are 96 inches.
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Yes, of course you can. What’s a party without them?
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For decorations, it’s permissible to use Command strips, mounting putty, painters tape and scotch tape. Please do not use nails, thumbtacks or anything invasive.
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We ask that you clean up your food, debris from activities and decorations. The kitchen should be returned to its original state and all garbage taken out. The dumpster is located right outside the kitchen service door. We ask you to replace bin liners, which are labeled and are located on the storage shelves.
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Yes, all supplies are labeled and stored in our kitchen to keep our facility clean.
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While there is a four-hour minimum, we recommend renting anywhere between 4 and 6 hours depending on your planned activities. You will want to include both set up and clean up within the duration of your event.
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You are not required to use our preferred vendors, however, we highly recommend it.
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There is a $100 deposit required to secure your preferred date and space. Your deposit will go towards your total balance and is nonrefundable.
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The final balance is due seven business days prior to your event.
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We accept all major credit cards, check and money orders. Cash payments will not be accepted.
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Please make checks payable to the operator: Heritage Christian Services, and reference “Balcony Point at Springdale Farm” on the memo line.
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Checks can be mailed to: Heritage Christian Services, Inc. Attn: Balcony Point Sales Manager, 275 Kenneth Drive, Suite 100, Rochester, NY 14623.
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Please do not bring pets. Only guide, hearing, and service dogs are allowed at this time.
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Balcony Point at Springdale Farm is a smoke-free campus.
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Alcohol must be provided by a certified licensed bar service. Please reach the sales manager for more details.
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Please plan on 4-6 weeks for approval through the NYS Liquor Authority.
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Additional insurance can be purchased through Wed Lock Insurance or Markel Insurance.