Balcony Point

COVID- 19 Response

We take the health and safety of our guests and staff seriously. Because Covid-19 is still a threat, guidelines for controlling its spread continue to change. Below are procedures we have currently implemented, based on state guidance. While this page is updated frequently, you can always contact us for the most up-to-date information.

If you have any questions, please call 585-643-1528 or email


Covid-19 Event Policy, effective July 5, 2022*

*Subject to change at any time in accordance with CDC and NYS guidelines.


  1. Occupancy– Empire Suite capacity 110 seated, 165 standing. Orchard Pavilion capacity 100.
  2. Face Coverings are optional.
  3. Visitors must enter at the main entrance.
  4. Party supplies must be dropped off at the main entrance.
  5. Food supplies must be dropped off through the kitchen catering entrance.
  6. Balcony Point staff will disinfect all areas before, during, and after each event.